Refund Policy

Paddle’s Refund Policy applies to both consumer and business transactions. Unless required by applicable law, transactions are non-refundable and non-exchangeable. Paddle may issue a refund at its discretion or where a statutory withdrawal or refund right applies.

Nothing on the AnswerBella website limits mandatory consumer rights. Where local law or Paddle’s policy provides greater rights, those rights apply.

Refund and withdrawal requests must be submitted to Paddle. Use the View receipt or Manage subscription link in your Paddle transaction email, use the support link in your billing page, or visit Paddle buyer support and select Request refund.

Paddle verifies eligibility and processes approved refunds to the original payment method where possible. Access to the refunded AnswerBella subscription will cease when a refund is issued.

You may cancel a subscription at any time through Paddle’s Buyer Portal, accessible from the subscription confirmation email. Cancellation takes effect at the end of the current billing period and prevents further subscription payments. Cancellation does not itself create a right to refund a completed transaction.

For technical issues with AnswerBella, contact [email protected] so we can try to resolve the issue. You may also contact Paddle if the issue remains unresolved. Paddle retains responsibility for refund decisions and payment support as Merchant of Record.